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Patient Reported Outcome Measures

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Patient Reported Outcome Measures (PROMs) measure quality from the patient perspective.

PROMs are measures of a patient's health status or health-related quality of life. They are typically short, self-completed questionnaires, which measure the patients' health status or health related quality of life at a single point in time. The health status information collected from patients by way of PROMs questionnaires before and after an intervention provides an indication of the outcomes or quality of care delivered to NHS Patients.

Initially covering four clinical procedures, PROMs calculate the health gain after surgical treatment using pre and post operative surveys. The four procedures are hip replacements, knee replacements, hernia and varicose veins. From 1 April 2009, all providers of NHS-funded care have been required to collect PROMs for these four clinical areas.

The contract to run the national PROMs programme was awarded to Northgate by the Department of Health in February 2009. In an innovative deal where risk is transferred to the contractor, Northgate will be responsible for administering and aggregating the data obtained from Patient Reported Outcome Measures (PROMs) questionnaires.

The improvement of clinical quality and outcomes for patients is at the heart of recent NHS reforms. For example, the Patient Choice reforms envisage patients making informed decisions over their healthcare based on quality information. Data collected routinely by way of PROMs will improve the available information on clinical quality. A hip replacement questionnaire, for example, compares patients’ own assessments of their mobility and pain before and after a hip operation, creating a measure of clinical success.

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