Improve the accuracy of repairs logging

RepairFinder

RepairFinder improves repair response times and reduces the need for pre-inspections because it enables non-expert staff to log repair requests.  Most importantly, it means they can identify day-to-day responsive repairs exactly so that they can issue a complete and accurate order.  It then allocates the job code or schedule code and passes the order information straight into your back-office repairs system.

Every fault is clearly labelled with numbers on each button to help people using repairs booklets where these are available.  In short, RepairFinder:

• Reduces variation orders
• Identifies the tenant's responsibilities clearly
• Associates the schedule of rates correctly with relevant priorities, location codes and quantities
• Lowers your costs
• Shortens response times
• Minimises complaints
• Improves job satisfaction
• Minimises the need for pre-inspections

It is a unique, browser-based diagnostic tool that uses the latest technology.  It is easily networked and it integrates with all the major repair systems.

InterFinder

InterFinder makes repair logging even more efficient by enabling tenants to enter requests directly over the Internet 24/7.  They use a graphical tool to specify the repair they need.

Repairs booklets

These provide a true link between your organisation and tenants for reporting repairs accurately. The booklets carry full details of your repairs service — and they can include other valuable information, such as direct links with InterFinder. 

Get in touch

You can download our collateral to find out more — or, why not click on ‘contact us’ and get in touch today?  Let’s make change work for you.