Social Housing

You can increase business efficiency, customer service, staff motivation, productivity and economy with Northgate Housing.

It is the market-leading system for housing management.  It simplifies and accelerates every process.  It promotes joined-up working by integrating housing management with other key functions, like CRM, and with third-party systems, too.  It also has unique reporting and information management tools. These increase productivity and service by letting your people process data easily and effectively.  Over 100 Local Authorities, ALMOs and RSLs now use Northgate Housing to manage more than 1.5 million properties better than ever before.

Void loss cut by 70%

For example, one housing provider has reduced void loss by 70%.  Another is completing 35% more repairs on time.  Another is taking twice as many applications for accommodation, and handling them faster.  Yet another is processing rent arrears 63% sooner.  And Birmingham City Council (the largest social landlord in the UK) expects to save £18m over five years though superior management of more than 25,000 housing repairs a month.

On top of this, social housing providers that have gone mobile with Northgate Housing are seeing productivity rise and staff turnover fall.  One provider believes that Housing Mobile will double its field staff’s efficiency and save over £1m a year.

What makes Northgate Housing different?

• Customer focus — it’s easier to give your citizens the best possible service
• Modern flexibility — by adding Mobile you become more agile, cut your costs, motivate your people
• Efficiency and accuracy — modules like RepairFinder, which cuts pre-inspections, reduces repair costs and makes repair ordering more accurate
• Professionalism — the Contractors module tightens up work scheduling and cost-management
• Joined-up working — the Northgate Integrator speeds up and streamlines the flow of information between systems and departments.  And there’s more… 

Get in touch

You can download our collateral to find out more — or, why not click on ‘contact us’ and get in touch today? Let’s make change work for you.